Every run — urgent or routine — follows the same custody and handling protocol. The tier just determines the timeline.
For anything that can't wait on a route — time-sensitive specimens, urgent prescriptions, medical devices, inter-facility transfers.
| Dispatch window |
|---|
| Immediate, on call-in |
| Typical use |
| Specimens, urgent scripts, device transfers |
| Handling |
| Direct point-to-point, no consolidation stops |
Recurring routes for facilities and pharmacies that move volume on a predictable schedule — daily, multiple times a day, or set weekly windows.
| Dispatch window |
|---|
| Fixed daily / weekly schedule |
| Typical use |
| Pharmacy-to-patient, facility-to-facility routes |
| Handling |
| Same assigned driver where possible |
Same-day, one-off pickups for facilities without a standing contract, or for volume that falls outside a scheduled route.
| Dispatch window |
|---|
| Same-day booking |
| Typical use |
| Overflow volume, one-time transfers |
| Handling |
| Tracked start to finish, single run |
Time-sensitive, chain-of-custody transport between labs and facilities.
Pharmacy-to-patient and pharmacy-to-facility delivery.
Handled and transported with care, on STAT or scheduled timing.
Specialized transport available on request.
Documented handling for sensitive paperwork and filings.
Facility-to-facility transfers outside standard routes.
From a single package to a full load, the vehicle is matched to what's being moved and how much of it there is. Every vehicle runs insured.
Tell us what you're moving and how often — we'll recommend a structure.